Privacy policy

Effective Date: October 18, 2025
Last Updated: October 18, 2025

1. Introduction

MedInnovate.org ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our website, courses, and digital services. By using MedInnovate.org, you consent to the practices described in this policy.

2. Scope of this Policy

This policy applies to all visitors, learners, and users of MedInnovate.org and its related services, including online courses, community platforms, and innovation tools. It covers personal information collected directly from you or automatically through your interaction with our website.

3. Information We Collect

a. Information You Provide Directly

We collect personal information that you provide voluntarily, such as when you:

  • Create an account or register for a course
  • Subscribe to newsletters or updates
  • Contact us via email or forms
  • Participate in community forums, events, or research activities

This information may include:

  • Name and contact details (email, phone number, country)
  • Account credentials (username, password)
  • Educational background or professional information
  • Payment details for paid courses or services

b. Information Collected Automatically

When you visit MedInnovate.org, we may collect certain data automatically through cookies and analytics tools, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on the site
  • Course progress and usage statistics

c. Information from Third Parties

We may receive limited data from third-party service providers, such as payment processors, analytics tools, or integrated platforms that help us operate and improve our services.

4. How We Use Your Information

We use collected information to:

  • Provide access to our courses and services
  • Personalize your learning experience
  • Communicate updates, newsletters, or support responses
  • Process payments and manage subscriptions
  • Improve our website’s performance and user experience
  • Conduct research and impact assessments
  • Comply with legal obligations and ensure platform security

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent
  • The need to perform a contract (for example, course enrollment)
  • Compliance with legal obligations
  • Our legitimate interests, such as improving services or ensuring security

6. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and restricted access to sensitive data.

However, no system is entirely secure, and we cannot guarantee absolute protection. You are responsible for keeping your login credentials confidential.

7. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

  • Service providers and partners who help us deliver our services (such as hosting, analytics, or payment processing)
  • Academic or research collaborators for aggregated, anonymized analysis
  • Legal or regulatory authorities when required by law

All third parties are required to process data in accordance with this Privacy Policy and applicable data protection laws.

8. International Data Transfers

If you are accessing MedInnovate.org from outside Kenya, your information may be transferred and stored on servers located in other countries. We ensure that appropriate safeguards are in place to protect your data in accordance with international privacy standards.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • To access and receive a copy of your data
  • To request correction or deletion of your personal information
  • To withdraw consent where processing is based on consent
  • To object to or restrict certain types of processing
  • To request data portability

To exercise these rights, please contact us at info@medinnovate.org.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You can manage your cookie preferences through your browser settings or our Cookie Policy page.

12. Communications and Marketing

By signing up for our services or newsletter, you agree to receive relevant updates and promotional materials. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

13. Links to Other Websites

MedInnovate.org may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage users to read the privacy policies of third-party websites they visit.

14. Children’s Privacy

Our services are intended for adults and professionals aged 18 and above. We do not knowingly collect personal data from children. If you believe that a child has provided personal information, please contact us, and we will take appropriate action.

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.

16. Contact Us

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@medinnovate.org
Website: www.medinnovate.org
Location: Nairobi, Kenya